Tech Solutions IT Blog

With high-speed Internet practically being a necessity for today’s business, it isn’t a surprise that Voice over Internet Protocol has taken off in popularity over the past couple of years. A business that utilizes VoIP for communications rather than a telephone provider can expect to benefit in many ways. These are just a few of them.

If you look hard enough, there is a “novelty” holiday for just about every day of the year. While many are of the fun and goofy variety, like March 13 being National Earmuff Day and March 28 being National Something On a Stick Day, others are used to remind us of important ideals and practices. Let’s take a few moments to shine a light on those days dedicated to important information technology concepts (even though we’ve technically missed National Technology Day, on January 6, Data Privacy Day, on January 28, and National Clean Out Your Computer Day, on February 8).

Unfortunately, the more people lean on technology, the more data breaches there are. The correlation makes sense, but with so much innovation in data security and data systems, it’s a shame more can’t be done to keep businesses and individuals from losing data to opportunists and scammers. That’s why knowing how to circumvent these forces is essential to keep your data safe. Let’s take a look at how the people that are best at it keep their data secure. 

With so many companies having to deal with security problems coming in from the Internet, they may think that securing against an attack coming in from the outside is where all their attention should go. This can be an oversight that could have dire consequences for your business. This month, we tell you why you need a security strategy that protects your data and infrastructure from all manners of threats—inside or outside your network.

A business' technology is by all measures a part of its inventory, and as such, it needs to be tracked. Let’s consider why in more detail, and how to do so properly.

Not everyone understands the ways that businesses can leverage artificial intelligence, among the most popular of emerging technologies, to improve the way they do business. This is because there is fundamental confusion about what exactly AI is capable of. This month, we thought we would take a brief look at AI and how it can be used by even the smallest business to build more efficient operations.

It’s been reported that a hacker virtually broke into a Floridian water treatment facility and briefly increased the levels of sodium hydroxide in the Pinellas County water supply. Fortunately, onsite operators noticed the spike and reduced it right away, keeping the public from risk of increased levels of poison in their water. This is just the latest story in a seemingly never-ending supply of them that have to do with public utilities being at risk from cyberattacks. Today, we will take a look at this issue. 

Your business’ security largely depends on how secure the passwords are that keep your resources from being accessed without authorization. Despite this, many users—perhaps even you—frequently sacrifice sufficient security measures in favor of the simple and convenient route, cutting corners when coming up with their passwords. Let’s try and remedy this by reviewing a few practices that can help make a password more effective.

While Google Search has become eponymous for “online search”, the company has not stopped innovating upon the capabilities of the service. Most recently (as of this writing, of course) one improvement that the company is making is to give more content a bit more context before a user clicks through to a potential threat.

If you are an avid reader of our blog, we are constantly saying how there are always a growing number of threats. This is true. Two-in-every-three business owners consider that their cybersecurity risks are increasing each year. The other third must not focus on them, and that is a problem. In fact, many business owners don’t give the proper respect to cyberthreats and many of those businesses pay the price. This is why every business should consider a security and compliance audit a mandatory part of their yearly IT assessment. 

Privacy is a sensitive subject nowadays, especially online. Regardless of the browser you have elected to use, properly using it will have a large impact. Let’s review a few ways that you and your team can help secure your business and its resources and go over these settings.

Making solid business decisions can sometimes be confusing. Not that you try to make anything other than good decisions, but a lot of business is, and has always been, trial and error; and, you may know this from experience, error happens to be a big part of it. Today, we thought we would discuss what goes into good technology decisions and how many times it comes down to the results. 

Out of all the technologies that have been introduced into the mainstream over the last few years, artificial intelligence—or AI—leads the pack in terms of innovation. Far from the science fiction of autonomous machines bent on the extinction of humanity, AI is now found in many examples of beneficial software. Let’s consider some ways that businesses can now use AI to their considerable advantage.

In a recent post, we talked about the various image formats you should use when sharing images over email or online. The goal is to generate an image (or images) that are the smallest file size possible to make them easy to share and quick to download, without reducing the overall quality of the image.

Whether you are sharing them online, emailing them to a colleague, or putting them on your own website, it’s important to understand a few basics when it comes to image files and sizes. This guide will hopefully save you a lot of hassle when trying to email large images, update your website, and use social media, whether it be for your own personal use or for your business.

As vaccines are showing promising results, we finally seem to see a light at the end of the COVID-19 tunnel. While it is still early to “look back on” the pandemic (after all, we are far from out of the woods), it makes sense to look to the future and consider how the lessons we’ve learned will continue to impact us—and this is perhaps nowhere truer than in the workplace.

2020 was… well, 2020… so it really isn’t any surprise that those businesses that made it to 2021 aren’t quite out of the woods yet. The many difficulties and challenges that 2020 brought will carry over into this year, many of them pertaining to information technology and how businesses utilize it. Let’s take a few moments to anticipate how these IT challenges will manifest this year.

Know it or not, your business takes in and creates a lot of data. Most of this data, like most items and information, isn’t worth much. Some of it, however, is crucial to your business’ ability to operate. If a situation comes along where you are faced with the prospect of losing your data, it will be much better to have a backup plan in place than not.

When looking to present an idea, the first two options people think of are often to use a video, or to use a slideshow (typically, citing Microsoft PowerPoint). Our question is, why pick? Let’s go over how simple it is to embed a YouTube video right into your next PowerPoint presentation whether you’re using PowerPoint 365 or PowerPoint 2016.

Communication is key to any good relationship, and this is even more true when that relationship is based in a business setting. This is the case whether you’re referring to the correspondence between an organization and its clientele, or the collaboration between employees as they complete their tasks. Let’s consider four things small businesses can and should do to create a communications strategy that encourages their success.