We believe simplicity is best. That’s why you don’t have to worry about different costs for different services. We charge an hourly rate that breaks into quarter hour blocks after the first hour of service. No travel charges*, or hidden fees. Simple. Our other services have a flat rate per device, so you can budget accordingly without surprises. Don’t get stuck into a long term contract with other IT providers. If you are not happy with your IT provider, you should not have to stick with them.
Since 1997, Tech Solutions has been helping Boston-based businesses with Computer Repair and Consulting services. The company was founded by Al Mucci, a 20+ year computer industry veteran. His commitment to his craft is unparalleled, and can often be found reading about new technology, taking classroom training, or testing out new software or hardware. His staff is always learning about the latest technologies and how they can help your business. Their commitment to learning gives our client the edge they need to succeed with technology in the marketplace.
In that time, we have learned from our customers what’s important to them. There are 3 key areas that we are constantly striving to perfect:
- Fast Response Time
- Fair pricing
- Quality service that exceeds expectations
In our business, fast resolution for customer problems is our first priority. That’s why we have implemented a remote solution that can fix your PC in minutes instead of waiting hours for a technician. While this may not always be needed, it’s a valuable tool in our array of tools to help our customers.
* Within a 15 mile radius of Woburn